Frequently Asked Questions

Everything you need to know about our authentic collection.

Are your kimonos authentic and where are they sourced?

Yes, every piece in our collection is 100% authentic. We source our kimonos directly from established artisans and vintage collectors in Japan to ensure traditional craftsmanship and quality.

How do I determine the correct size for a kimono?

Unlike Western clothing, kimonos are designed to be adjustable. We provide detailed measurements for length (Mitake) and sleeve-to-sleeve width (Yuki) on each product page to help you find your perfect fit.

What are your shipping rates and delivery times?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.

How should I clean and care for my silk kimono?

We highly recommend professional dry cleaning for all silk items. To maintain the fabric's integrity, avoid direct sunlight during storage and use a traditional kimono hanger to prevent creasing.

What is your return policy?

We accept returns within 30 days of delivery, provided the item is in its original, unworn condition with all tags attached. Please note that vintage items are unique and may show minor signs of character.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.